---
title: Parcels & Deliveries
description: Parcels and Deliveries
---

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3. [Parcels & Deliveries](https://knowledge.keyvision.com.au/member-management?hsLang=en-au#parcels-deliveries)

5 March 2026

# Parcels & Deliveries

The **Parcels & Deliveries** feature in Keyvision allows you to efficiently manage, record, and track both incoming and outgoing parcels for your building.

To access this feature, open the **Keyvision Dashboard**, expand the **Member Management** tab on the left-hand menu, and click **Parcels & Deliveries**.

The main view displays:

- **Seven counters** showing parcel totals by category:
  
    - **Incoming (blue)**
    - **Outgoing (orange)**
    - **Disposal Alert / Return to Sender (red)**
    - **Collected (green)**
    - **Disposed (grey)**
- A **parcel list** with details such as building name, apartment number, recipient, arrival/collection dates, and status.  
  You can search parcels by **recipient name** or **apartment number** using the search bar.

![](https://knowledge.keyvision.com.au/hs-fs/hubfs/undefined-Mar-01-2026-11-42-47-8403-PM.png?width=1600&height=1077&name=undefined-Mar-01-2026-11-42-47-8403-PM.png)

To add a parcel, click **Incoming** or **Outgoing** in the top-right corner and fill in the required details. Parcel status and information can be updated anytime by selecting the parcel and choosing **Edit**.

Use the **Parcels Log** tab to filter parcel history by status, type, or date range. Reports can be exported as **PDF** or **CSV** files for record-keeping.

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